Privacy Policy

This Privacy Policy explains how Meadow Wood Preservation collects, uses and protects your personal information when you contact us or use this website. We use your data only for the purposes set out below and keep it secure.

Who We Are

Meadow Wood Preservation is a damp and timber treatment company based at 20 Banbury Close, Wellingborough, Northamptonshire, NN8 2LP. You can reach us on 01933 825246 or at [email protected].

Information We Collect

When you submit an enquiry through our website form, or contact us by phone, email or WhatsApp, we may collect your name, telephone number, email address, property details and the details of your enquiry.

How We Use Your Information

We use your information only to respond to your enquiry, arrange a survey, provide a quotation and carry out any work you ask us to do. Our lawful basis is to take steps at your request before entering into a contract, and our legitimate interest in responding to enquiries.

Sharing Your Information

We do not sell or rent your personal data. We share it only where necessary with trusted providers who help us operate, such as our email provider, and where required by law.

How Long We Keep It

We keep enquiry and customer information only for as long as necessary to provide our services, meet our guarantee obligations and comply with legal requirements.

Cookies and Analytics

This website uses only the minimal cookies needed for it to function. If website analytics are enabled, we may collect anonymous information about how visitors use the site to help us improve it. No analytics tracking runs unless a tracking tag has been configured.

Your Rights

Under UK data protection law you have the right to access, correct or request deletion of your personal data, and to object to or restrict its use. To exercise any of these rights, please contact us using the details above.

Complaints

If you have any concerns about how we handle your data, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page. Last updated: June 2026.